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Moon Valley Preferred Maintenance Program FAQ

Moon Valley Nursery has been in the business of growing and maintaining trees in our climate for over 20 years.

Over this time, we have developed tried and proven techniques to encourage optimal growth habits for millions of thriving trees.
We are offering these services to ensure every tree that we have been growing from seedling/cutting continues to thrive once it is planted in your yard
It also gives you, the customer, the unique opportunity to have a Tree Care Professional in your yard 3 times a year. They can give you a first-hand diagnosis of how your tree is growing in your specific landscape conditions.

The maintenance program starts the very first day your tree is installed by our professional planting crew.

During the initial planting, our crew will dig the proper-sized hole and add mulch, Moon Juice fertilizer, and a water retention well to ensure your tree will have the optimal growing conditions for the first 90 days of the transplant period.
After the first 90 days of the transplant period have been completed, the next step of the Tree Maintenance Program will occur during the growing season listed below that falls AFTER the 90-day transplant period.
IE, if a customer has a tree planted on January 15, the 90-day transplant period will end on April 15, and the first Tree Maintenance Program visit will be during the June 15-July 15 growing season.

3 separate visits by a Moon Valley Nursery Tree Professional during the first 3 Growing Seasons after the initial 90-day transplant period.
These 3 visits will coincide with the 3 growing seasons of the year
- · February (Wake up and grow)
- · June 15-July 15 (Thrive, don’t just survive)
- · September (Keep growing all fall)
The customer will be responsible for calling Moon Valley Nursery to schedule their service at least 2 weeks prior to the requested service date.
- 888-589-0089
During these visits, a variety of services will be performed to promote optimal growth habits for your trees. These services may include (10 Point Inspection):

Inspect Soil Condition/Water Penetration
Inspect Tree Well for Proper Water Retention
Discuss Proper Watering Schedule with Customer for Seasonality (Adjusting Drip/Irrigation Systems NOT Included*)
Fertilization (Proprietary Blend with Furst Liquid Technology)
Disease Inspection
Pest Inspection
Trunk Wrap/Painting Check
Inspect Trunk Caliper/Strength and Remove Staking (If Necessary)
Tree Canopy Inspection
Tree Trimming/Pruning (If necessary)

In order to get the program's discounted prices, you must purchase the maintenance program at the same time as the trees are purchased.

In order to purchase the MVP Tree Maintenance Program, the customer must also purchase an extended warranty on the tree it is purchased for.
If a customer purchases multiple trees that are the same size and type, he/she must purchase an MVP Tree Maintenance Program for all like trees on that invoice. For example, if the customer is purchasing 5 Huge Evergreen Ash trees, and he/she wants to get an MVP Tree Maintenance Program, the customer must buy 5 Maintenance Programs, one for each tree. No Exceptions.
There will be no prorated refunds on any Maintenance Programs bought by the customer.
Unless otherwise stated above, this program includes all the terms and conditions as stated on the back of the original purchase invoice.
The customer is entitled to 3 separate maintenance visits per year, but only one visit per growing season (February, June 15-July15, September)

It is the customer’s responsibility to call in and schedule each appointment during that time frame

While our Tree Care Professional will gladly assist with informing you of how much water and how often to water your trees depending on the season, we ARE NOT responsible for programming ANY watering/irrigation systems.
Currently, this program is only available in Arizona.